How can I access my virtual office?
Once you’ve completed registration, you’ll receive an email with instructions on how to access your virtual office. If you have any questions, please contact us at [email protected] and we’ll be happy to assist you.
Will I receive an ID number after joining?
Yes, once you complete the registration process, you’ll receive a welcome email with important information. This welcome email will provide you with your identification number and a link to follow to set your password in your Back Office.
I didn’t receive my welcome email, what should I do?
Please check your spam folder; it may be considered an unrecognized email. If you don’t see it there, please email [email protected] and we’ll be happy to resend the welcome email.
Where can I see the compensation plan?
In your virtual office, you’ll find all the tools you need to grow your business, including a compensation plan.
I haven’t completed the registration process. How can I complete my order?
Customers have limited access to their back office even after the registration process has not been completed. This is so customers can complete their registration later. Additionally, our customer service team will be happy to finalize the registration process; simply email us at [email protected].
Who do I contact for assistance and advice on how to use the product correctly?
The person who sponsored you should always be your point of contact for all Jeunity matters. If this is not the case, please contact us at [email protected].
When will my order be shipped?
Orders are shipped within 2 business days via SDA courier; the maximum delivery time is 5 business days. In most cases, orders arrive within 24-48 hours, and 72 hours for islands and remote locations.
