{"id":19929,"date":"2023-02-06T18:06:41","date_gmt":"2023-02-06T17:06:41","guid":{"rendered":"https:\/\/jeunity.it\/?page_id=19929"},"modified":"2026-09-16T09:12:53","modified_gmt":"2026-09-16T07:12:53","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/jeunity.it\/es\/preguntas-frecuentes","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\n<div class=\"wp-block-aab-group-accordion searchable aagb_accordion_0a938da5-812a-480b-82f0-bfc5104f4f56 click false\" id=\"group-accordion-0a938da5-812a-480b-82f0-bfc5104f4f56\">\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel  aagb__accordion_active\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  aagb__accordion_active\" data-active=\"true\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">\u00bfC\u00f3mo puedo acceder a mi oficina virtual?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-minus\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body aagb__accordion_body--show  \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">Una vez completado el registro, recibir\u00e1 un correo electr\u00f3nico con instrucciones para acceder a su oficina virtual. Si tiene alguna pregunta, cont\u00e1ctenos a info@jeunity.it y con gusto le ayudaremos.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  \" data-active=\"false\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">\u00bfRecibir\u00e9 un n\u00famero de identificaci\u00f3n despu\u00e9s de registrarme?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body   \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">S\u00ed, una vez que completes el proceso de registro, recibir\u00e1s un correo electr\u00f3nico de bienvenida con informaci\u00f3n importante. Este correo te proporcionar\u00e1 tu n\u00famero de identificaci\u00f3n y un enlace para configurar tu contrase\u00f1a en tu \u00c1rea de Usuario.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  \" data-active=\"false\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">No he recibido mi correo electr\u00f3nico de bienvenida, \u00bfqu\u00e9 debo hacer?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body   \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">Por favor, revise su carpeta de correo no deseado; es posible que se trate de un correo electr\u00f3nico no reconocido. Si no lo encuentra all\u00ed, env\u00ede un correo electr\u00f3nico a info@jeunity.it y con gusto le reenviaremos el correo de bienvenida.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  \" data-active=\"false\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">\u00bfD\u00f3nde puedo consultar el plan de compensaci\u00f3n?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body   \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">En tu oficina virtual encontrar\u00e1s todas las herramientas que necesitas para hacer crecer tu negocio, incluido un plan de compensaci\u00f3n.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  \" data-active=\"false\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">No he completado el proceso de registro. \u00bfC\u00f3mo puedo completar mi pedido?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body   \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">Los clientes tienen acceso limitado a su panel de control incluso despu\u00e9s de no haber completado el registro. Esto les permite finalizar su registro posteriormente. Adem\u00e1s, nuestro equipo de atenci\u00f3n al cliente estar\u00e1 encantado de finalizar el proceso de registro; simplemente env\u00edenos un correo electr\u00f3nico a info@jeunity.it.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  \" data-active=\"false\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">\u00bfCon qui\u00e9n puedo ponerme en contacto para obtener ayuda y consejos sobre c\u00f3mo usar el producto correctamente?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body   \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">La persona que te patrocin\u00f3 debe ser siempre tu punto de contacto para todo lo relacionado con Jeunity. Si no es as\u00ed, cont\u00e1ctanos a trav\u00e9s de info@jeunity.it.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<style>.aagb__accordion_container.no-pro-plan .aagb__accordion_body { padding:  10px !important; }<\/style><div class=\"wp-block-aab-accordion-item aagb__accordion_container panel\" style=\"border:1px solid #cccccc;margin-top:0px;margin-bottom:15px;border-radius:0px\"><div class=\"aagb__accordion_head aab_right_icon  \" data-active=\"false\" style=\"background-color:transparent;padding:10px 15px 10px 15px;border:0px solid undefined\"><div class=\"aagb__accordion_heading aab_right_icon aagb_right_link\"><div class=\"head_content_wrapper\"><div class=\"title_wrapper\"><h4 class=\"aagb__accordion_title\" style=\"margin:0;color:#333333\">\u00bfCu\u00e1ndo se enviar\u00e1 mi pedido?<\/h4><\/div><p class=\"aagb__accordion_subheading\" style=\"margin:0;color:#333333\"><\/p><\/div><\/div><div class=\"aagb__accordion_icon\" style=\"color:#333333;background-color:transparent\"><div class=\"aagb__icon_dashicons_box\"><span class=\"aagb__icon dashicons dashicons-plus-alt2\"><\/span><\/div><\/div><\/div><div class=\"aagb__accordion_body   \" role=\"region\" style=\"background-color:transparent;border-top:1px solid #cccccc;border-right:none;border-bottom:none;border-left:none;padding:10px 15px 10px 15px\"><div class=\"aagb__accordion_component \">\n<p class=\"wp-block-paragraph\">Los pedidos se env\u00edan en un plazo de 2 d\u00edas h\u00e1biles a trav\u00e9s de la empresa de mensajer\u00eda SDA; el plazo m\u00e1ximo de entrega es de 5 d\u00edas h\u00e1biles. En la mayor\u00eda de los casos, los pedidos llegan en 24-48 horas, y en 72 horas para islas y zonas remotas.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":19932,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQ de cuenta y pedidos | Registro y ayuda Jeunity","_seopress_titles_desc":"Respuestas sobre oficina virtual Jeunity, registro, correo de bienvenida, plan de compensaci\u00f3n, asistencia y env\u00edo de pedidos.","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-19929","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/pages\/19929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/comments?post=19929"}],"version-history":[{"count":2,"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/pages\/19929\/revisions"}],"predecessor-version":[{"id":21628,"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/pages\/19929\/revisions\/21628"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/media\/19932"}],"wp:attachment":[{"href":"https:\/\/jeunity.it\/es\/wp-json\/wp\/v2\/media?parent=19929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}